Booking information

All the key information for your holiday in Ischgl at a glance.

POSSIBLE MODIFICATIONS OF THE CANCELLATION CONDITIONS

Our cancellation conditions reflect the Covid-19 situation in the respective period. If there is a travel warning for Tyrol, it is generally possible to rebook free of charge up to 5 days prior to arrival.

As intervening factors can always occur, and you may not be able to begin your holiday as planned, we recommend to you taking out travel insurance: www.europaeische.at
Also valid for cancellation cases in connection with COVID-19: You will find further information here.

Allergies

Most of our rooms are designed to accommodate allergy sufferers. However, we kindly ask you to contact us in advance so that everything is already prepared for your arrival.
We also ask you to inform us in advance if you are unable to eat certain dishes due to an allergy or intolerance - we can then make the best possible preparations.

General Terms and Conditions

The prices listed are quoted in EURO and are per person per day including VAT and the Alpvita included services. The local tax of € 2.50 per person per day (from 15 years of age) is not included in the price and will be charged on site.
We are more than happy to accommodate your room requests; however, we cannot guarantee the reservation of specific rooms. The rooms may differ from the images.
The General Terms and Conditions of the Austrian Hotel Industry apply (AGBH).

Arrival & departure

We kindly ask you to plan your arrival and departure on a weekend. Your room will be ready for occupancy by 15:00 at the very latest on the day of arrival and is at your disposal until 10:00 on the day of departure. Please let us know if you will be arriving after 18:00 by telephone or e-mail.
Kindly note that any meals or beverages consumed after check-out (10:00) are no longer included in the hotel price!
The services you have not consumed will not be reimbursed.

Single occupancy

Single occupancy of a double room or suite reduces the rate by € 15.00 per day.

Deposit payment

Your reservation shall be binding upon receipt of a deposit of 40% of the total booking amount by debit/credit card through the booking button (which you will find in your quote) or by bank transfer. Upon written confirmation, you will receive a booking confirmation with the amount to be paid. Should no confirmation or deposit be paid, we are obliged to cancel the room. Once we have received the deposit, your booking is considered a binding reservation. Deposits will be retained as a cancellation fee, with the exception of cancellations made in due time.

Bank details

Volksbank Tirol AG · Account holder: Salner - Hotel Piz Tasna GmbH
IBAN: AT02 4239 0005 2003 3094 · BIC: VBOEATWWINN

Internet

Free Wi-Fi is available throughout the hotel.

Child discounts

The child discount applies to accommodation in the parents' room for two or more full-paying adults:

  • up to 1 year: € 10,00
  • 2 - 3 years: € 30,00
  • 4 - 7 years: 50%
  • 8 - 11 years: 30%
  • 12 - 15 years: 25%
  • from 16 years: 10% reduction from the regular price
Short stays

We charge a supplement of € 10.00 per person per day for stays of up to 3 days.

Online check-in

You can update or fill in your details online to save you time at check-in and avoid long queues. Please find access details in your booking confirmation, in an email that you will receive before your arrival or in our hotel app under the "Ihre Anreise" tab (Your arrival).

Parking

During your stay you can park your car in the garage, which is located in the village centre next to the tourist office (walking distance: 4 minutes). You will receive a parking card from us with which you can park for free.

Smoking

Our Hotel Alpvita Piz Tasna is a non-smoking hotel. We would therefore kindly request that you do not smoke anywhere in the hotel, other than on your room's balcony and in the outdoor area.

CANCELLATION CONDITIONS

Cancellations are only valid in writing or by email and must be acknowledged by us.

The following conditions apply in the event of a cancellation:
Cancellation policies according to Austrian General Terms and Conditions for the hotel industry

Cancellation conditions SUMMER 2022
  • up to 1 week before the arrival date: a cancellation free of charge is possible
  • In the last week prior to the arrival date: we charge 90% of the total price of the package.
  • We charge the entire booked package price for no-shows and early departures.
Cancellation conditions winter 2021/2022
  • up to 1 month (31 days) before the arrival date: a cancellation free of charge is possible
  • 1 month up to 1 week before the arrival date: we charge 70% of the total price of the package.
  • In the last week prior to the arrival date: we charge 90% of the total price of the package.
  • We charge the entire booked package price for no-shows and early departures.

As intervening factors can always occur, and you may not be able to begin your holiday as planned, we recommend to you taking out travel insurance: www.europaeische.at
Also valid for cancellation cases in connection with COVID-19. You will find further information here.

POSSIBLE MODIFICATIONS OF THE CANCELLATION CONDITIONS

Our cancellation conditions reflect the Covid-19 situation in the respective period. If there is a travel warning for Tyrol, it is generally possible to rebook free of charge up to 7 days prior to arrival.

Pets

We warmly welcome smaller dogs on request. We charge a supplement of € 20.00 per pet per day, food not included. We kindly ask for your understanding that your four-legged friend is not allowed in the dining room and the wellness area. More information about your stay with your pet can be found here.

Spa treatments

If you find that you are unable to keep your booked appointment in our spa, then we kindly ask that you cancel at least one day in advance. Otherwise, we will have to charge you 80% of the treatment price.

Payment terms

You are welcome to settle your bill at our reception on the evening before your departure so that you can avoid long waiting times and crowds. We accept cash, EC debit card, Mastercard or Visa credit card.

The General Terms and Conditions of the Austrian Hotel Industry apply (AGBH). Subject to alterations and errors! All information on this website is without guarantee.

Alpvita Piz Tasna Ischgl